Seminole Casino Coconut Creek
Reviews and Complaints
Casino is horrible it dosnt pay anything at all .
Worst casino around! Slots are tight. No comps. No free play
Rude staff
Seminole Casino Coconut Creek - Customer Care Review
Seminole Casino Coconut Creek - Customer Care Review
February 1,2017 had a bad experience with the bartender Sebastian at the Sunset Grill.Sebastian doesn't like black people as well as Lisa. Coconut Creek have two bartender that have attitude towards black people they serve White faster always nice and polite to them.When it come to serving black it take time before they take their order unless they know that they are going to tip.
I have been a loyal Elite player. I go out to the grill because I like the supervisors and the cashiers girls because they always made me feel at home. I can go to any restaurant at the Coconut Creek Casino but I choose to grill but after February 1st,2027.
I will no longer eat at the bar are outside. Lisa need to learn respect.
Seminole Casino Coconut Creek Customer Care Review
Free Play Offers - no assistance given to me
I have been sent bonus free play offers in sizable amounts but I do not drive and I can only go to the casino on days my bus goes.
I know that not every free play offer can be extended. However, I had a ONE DAY difference on $325 in free play and they would not extend it for me.
They said NO ONE could help me with that -- impossible.
That's ridiculous. There must be someone with authority to do so, but the casino hosts don't want to be bothered.
I got bonus money of $100 to buy food! It is good for the 9/1/16 - 9/30/16 time period.
Why can't the free play be the same way????
No chance of a jackpot
Review in Entertainment category from Macclenny, Florida
Review in Entertainment category from North Lauderdale, Florida
Seminole Casino Coconut Creek - Seminole Coconut Creek Casino Slot Machine Review from Norcross, Georgia
Seminole Coconut Creek Casino Slot Machine Review
Seminole Casino Coconut Creek - Seminole Coconut Creek Casino Slot Machine Review from Salisbury, North Carolina
Slot machine and attendants are rigged
i matched winning combination with a quarter that payed $30 and the machine froze. When I called for help two of the attendants tried to convince me that it wasn't a winning combination because there was a triple inserted in one of the numbers which would triple the payout.
I called the supervisor who rebooted the machine and was able to see that I had won. They did not apologize and told me to cash out. Employees are instructed to deceive and intimidate customers making you feel like if you were cheating. Machines freeze when amount of bet to payout ratio is disproportionate.
They want you to maximize your bet and lose your money quick.
I have been many casinos in the world and the probability of winning at the Seminole are the worst. If you like to give your money away feel free to go there.
Seminole Casino Coconut Creek - Seminole Casino Review from Fort Lauderdale, Florida
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this casino nothing but a fraud all they do is take your money fast you don't even get no plays on the slot machines and if you get a bonus you get nothing it's unheard of what they doing I wish this casino closes down in a real Casino opens up cuz this casino is inothing but a fraud