Anonymous

Casino is horrible it dosnt pay anything at all .

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Casino is nothing but a ripoff and people are seeing it more and more everyday. Coc0nut casino Sucks
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Reason of review:
Problems with payment
Anonymous

Worst casino around! Slots are tight. No comps. No free play

Been going to this casino for 25 years. Used to be fun. Honest. Not anymore! Bonuses are very hard to get and you don’t win more than $50. It’s fixed. A scam. Very discouraging.
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Reason of review:
Bad quality
1 comment
Guest

this casino nothing but a fraud all they do is take your money fast you don't even get no plays on the slot machines and if you get a bonus you get nothing it's unheard of what they doing I wish this casino closes down in a real Casino opens up cuz this casino is inothing but a fraud

Divya Ebk
map-marker Coconut Creek, Florida

Rude staff

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I was playing in lightning last night after what is so called a very long time not having a bonus I stopped playing for it to rest and not even 1 minute the cleaner is there and very rudely told me to stand up because she is going to vacuum the area. There's 2 of us playing there but when the other player asked if she will also stand up the cleaner looked at her and shake her head and said "no need you're still playing". I was there witnessing on how she is at customer service and sadly she failed. The other lady playing have to put up her legs, I said legs not just feet till its level with the buttons on the machine because the cleaner vacuums the floor to her area without excuses as she pokes her shoes with the vacuum. its hilarious to look at but nonetheless the treatment is poorly executed. Her name if Rosean not sure if I got her name right.
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Reason of review:
Poor customer service
Anonymous

Seminole Casino Coconut Creek - Customer Care Review

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I got an invite to a promotion, they call it mystery play. When I got to the casino no promotion was showing up when I inserted my card into a machine. Players club told me that the system was down and they were working on resolving the issue. I left and called the customer care later to ask if the system was back up yet so i could go back and use the "mystery play" promo. I was told that I already used my promo and thats it. Seminole coconut creek is a cheat. They will lure you in with none existing offers and lie to you. This is the second month in a row this has happened to me and my wife and no one working for Seminole can do anything about it or so they say. Its nothing more then a scam. Dont fall for it, you be better off going elsewhere to play.
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Reason of review:
Poor customer service
Anonymous

Seminole Casino Coconut Creek - Customer Care Review

February 1,2017 had a bad experience with the bartender Sebastian at the Sunset Grill.Sebastian doesn't like black people as well as Lisa. Coconut Creek have two bartender that have attitude towards black people they serve White faster always nice and polite to them.When it come to serving black it take time before they take their order unless they know that they are going to tip.

I have been a loyal Elite player. I go out to the grill because I like the supervisors and the cashiers girls because they always made me feel at home. I can go to any restaurant at the Coconut Creek Casino but I choose to grill but after February 1st,2027.

I will no longer eat at the bar are outside. Lisa need to learn respect.

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Reason of review:
Poor customer service
Anonymous
map-marker Fort Lauderdale, Florida

Seminole Casino Coconut Creek Customer Care Review

Unprofessionalism at it's best in the payroll department, namely Aliya and Jackie! Aliya put me on hold and then hung up on me when I thought I was just explaining my matter to her!
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Reason of review:
Poor customer service
Anonymous
map-marker Palm Bay, Florida

Free Play Offers - no assistance given to me

I have been sent bonus free play offers in sizable amounts but I do not drive and I can only go to the casino on days my bus goes.

I know that not every free play offer can be extended. However, I had a ONE DAY difference on $325 in free play and they would not extend it for me.

They said NO ONE could help me with that -- impossible.

That's ridiculous. There must be someone with authority to do so, but the casino hosts don't want to be bothered.

I got bonus money of $100 to buy food! It is good for the 9/1/16 - 9/30/16 time period.

Why can't the free play be the same way????

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Reason of review:
Poor customer service
Anonymous
map-marker Boca Raton, Florida

No chance of a jackpot

Omg I feel the same exact way I'm constantly loosing and winning chump change I have yet to hit 9 quick hits or win a jackpot and when it slows down on the jackpot instead of stopping it goes on a lousy $10 win so it won't pay me the jackpot at least once I would like to leave there with a jackpot win a big jackpot win. I play the same machines all the time a big win would be a blessing to my 4 kids and I but it's impossible and won't ever happen there. I think I'm going to stop going there and just go to the hard rock instead
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Anonymous
map-marker Macclenny, Florida

Review in Entertainment category from Macclenny, Florida

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This casino has gotten so bad all they do is take and take and take. Ive list thousand and thousand of dollars i was about to committ suicide but the good lord walked in and help me. So much people have told me they also lost so much. These people are a wicked set of people all they do is destroys peoples life. But i know my god is in control of this world and he will take control of everything in due time. Many tears have been shed because of coconut creek casino and many people die inside there as well of outside there. Its the devils house
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Reason of review:
Bad quality
1 comment
Guest

u r your own worst enemy. just dont go. nobody tells u to gamble your money away

Anonymous
map-marker North Lauderdale, Florida

Review in Entertainment category from North Lauderdale, Florida

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My name is Jennifer G I too noticed the slots have tightened up. You wait forever for a bonus spin and when u do get it the majority of the time it pays nothing. I recently played the Tarzan slots and on 3 occasions the machine seemed to reprogram while I was playing. I feel some of the games are rigged. On three occasions I was at the casino and the same names were called for free play I think it's rigged to benefit their high end players. I stopped going for a year and recently started again, but I thing I will give it a couple more chances before giving up for good. Gambling is a game if chance but it's impossible to lose all the time. They know who you are that's why they have win loss statements. They give you a few dollars free play but you never win off it.
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Reason of review:
Poor customer service
Anonymous
map-marker Norcross, Georgia

Seminole Casino Coconut Creek - Seminole Coconut Creek Casino Slot Machine Review from Norcross, Georgia

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I've been a long time customer with coconut creek casino, spent countless of thousand of dollars playing at this casino, never once was I was ever called on promotion day's. I love playing slot tarzan stinking rich and buffalo, but never gets the bonus trigger. Spoke with the slots supervisor, he stood by and watch me down load $100.00 into the machine tarzan, never got bonus round or gain $.00 he tryed to explained that it was a case of bad luck only offering a $10.00 comp to eat outside. I was ashamed of the treatment I received from this supervisor. I really can't believe how insensitive, he was to me. Even during promotion, they take, take and take until every dollar and cents is gone from that slot machine. After spending at least $300.00 into tarzan slot machine with no bonus trigger nor any gain dollar amount, the next sits down and get the bonus trigger right away, and win everything I've place in that machine. Coconut creek use to be a place that always bring a smile to your face in the beginning of opening. But now it's just a house of shame and deposits only. I even change my player's card, thinking that that my have been the problem, but it wasn't at all. Hello my name is Lizzie Fletcher card #80090**** I deserve a fair answer and refund. Sign no luck baby
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Reason of review:
Not as described/ advertised
2 comments
Guest

so true

Guest

The seminoles are getting big the only thing now is to start going broke like foxwoods the people dont realize how they screw over people mobile mike total roya 'll screwing there was a well known band they caysed to go bankrupt this is what they said about the band more white men trying to screw over the indians i have names of everyone involved see. Secure code is pafuku

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Anonymous
map-marker Norcross, Georgia

Seminole Coconut Creek Casino Slot Machine Review

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Been a customer at coconut creek for many years, same result nothing. I spent countless dollars there nothing to show for each visit. Promotion never been called. Free play or bounce back, never get bonus round, or earn any money other than $.23 I mean this is every time I go there. Wasted
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Reason of review:
Not as described/ advertised
Creighton Gmc
map-marker Salisbury, North Carolina

Seminole Casino Coconut Creek - Seminole Coconut Creek Casino Slot Machine Review from Salisbury, North Carolina

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YES.. This Casino has Dropped Down to the BOTTOM of the Bucket.. People Used to Scream with Joy ALL THE TIME 2-Years Ago from the Winnings. . NOW YOUR LUCKY to Hear ANYONE Scream with a Winning. YEs I Also Agree. BONUSES PAY NOTHING ANYMORE. EVER SINCE the Seminole Tribe LEASED the Casino Out to or Hired a Corporation to Run the Casino it has Decreased in Popularity 10-Fold. Now all you hear is pissed off people and people banging elevators. Losing their Shirts, Families and Jobs from Trying to Beat the Slots or at Least Win Once in a while or more frequent like 2-years ago. FREE PLAY "ONLY" Brings you into the Casino to Spend More Money. Try it Put your Card in the Machine, Download some of the Free Play, Play the Slot. Hardly EVER HITS.. Take Your Card Out, Put a $20.00 bill in and you Hit More Most of the Time. BIG TIME RIGGED NOW.. Don't Listen to the Lies they Tell You. You Will Not EVER BE ON TOP. YOU WILL ALWAYS HAVE MORE LOSSES IN ONE YEAR PERIOD. GUARANTEED. I am One of their Victims for many thousands and I Mean Many Thousands.
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Anonymous
map-marker Coconut Creek, Florida

Slot machine and attendants are rigged

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i matched winning combination with a quarter that payed $30 and the machine froze. When I called for help two of the attendants tried to convince me that it wasn't a winning combination because there was a triple inserted in one of the numbers which would triple the payout.

I called the supervisor who rebooted the machine and was able to see that I had won. They did not apologize and told me to cash out. Employees are instructed to deceive and intimidate customers making you feel like if you were cheating. Machines freeze when amount of bet to payout ratio is disproportionate.

They want you to maximize your bet and lose your money quick.

I have been many casinos in the world and the probability of winning at the Seminole are the worst. If you like to give your money away feel free to go there.

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Reason of review:
Poor customer service
2 comments
Guest

These casinos are paying nothing on slots it didn't matter if you played nickel dimes quarters dollars you spend hundreds to get bonus that don't payoff when you spin you get hits that don't even cover your bet and then nothing I was on dollar machine playing nine dollar bets get the 12 free spins Nd paid me 20 dollars the federal goverment is letting these crooks rob people gambling is a game of chance but you need the chance to win or else in theft

Guest
reply icon Replying to comment of Guest-1145532

I agree 100 percent I've been playing the same machine for a while,the reason I play it is because 20 dollars actually lasts more than 2 minutes at a 45 cent bet,well they changed that these machines are 100 percent rigged! When I asked the attendant if they tightened up the group of machines he said no they changed the number randomization,huh. They are thieves!!

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Anonymous
map-marker Fort Lauderdale, Florida

Seminole Casino Coconut Creek - Seminole Casino Review from Fort Lauderdale, Florida

On Friday July 3 I spent numerous hours in the casino, let's just say daylight was upon me when I walked out, I finally saw someone hit a decent amount on Quick Hits, last year I made a comment saying the opposite, since then I no longer receive the 60 or 30 bucks in free play, but I still visit your business, I don't regularly use my player's card, but that doesn't mean I'm not playing slots, please address this issue I haven't received any free play in months, comments should be welcome to Improve business, thanks
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Reason of review:
Problems with payment